Privacy policy

The privacy of all visitors who access and use this website is sincerely respected. The information collected on this site is used to understand your experience here can be enhanced or improved.

This Privacy Policy (the “Policy”) sets out the basis on which Anna Landewe (“I”, “my”, also doing business as (DBA) “Land Away Studio”, “we”, “our”, etc.) collects, uses and discloses personal information obtained from you when using www.land-away.com (the “Website”).  This Policy is effective starting March 1, 2022.

By visiting the Website, and/or by using any services provided via this Website, you expressly agree to be bound by the terms of this Policy and you consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. This Policy may be amended at any time without notice, and such amendments become effective from the date upon which they are made available on the Website. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Website.

YOUR INFORMATION
The type of information we collect from you is either personal to you, or is general in nature:

Personal Information
When you register on the Website as a customer, update your information, purchase any goods or services, take part in promotions or send emails to us, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information, interests, and other such ‘Personal Information’.

General Information
We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to our Website, and other such ‘General Information’.

COLLECTING AND USING INFORMATION
Certain services on this Website may involve collection of information from you. We use this information to provide you with a better service, and in particular to: keep internal records and improve the products or services offered; communicate with you if you have ordered or purchased products from this Website; contact you for marketing purposes; and provide you with information about new products, promotions, special offers and other information. We use Personal Information for a range of business-related purposes, including: account registration (eg. your name, telephone number and email address); billing information, transaction and credit card information (should you make a purchase with us); and information regarding your interests, demographics, experiences and contact preferences in order to provide you with further correspondence about our products and services. If you contact us via the Website, or via email to the contacts set out on the Website, we may keep a record of that correspondence.

We use General Information to help us make the Website more useful to visitors (including to help us assess content of interest to visitors), and for other purposes such as determining the Websites’ technical design specifications and identifying system performance or problem areas, for tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used – none of which would be in a way that personally identifies any users.

NON-DISCLOSURE OF PERSONAL INFORMATION
You agree that we may share your Personal Information with any subcontractors that are assisting us with the operation of the Website and who have agreed to abide by the terms of this policy. We will not share, sell or rent your Personal Information in any manner to any third parties (with the exception of subcontractors, as stated above) except when we have your permission; or if required to do so by law or any governing authority; or to protect our own legitimate interests.

SECURITY
Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorized access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.

ANALYTICS

This Website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this Website

  • Your IP address

This information may also include details about your use of this Website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our Website analytics provider, to learn about site traffic and activity.

COOKIES
This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This Website uses analytics and performance cookies to view site traffic, activity, and other data.

VISITOR DATA

Customers

When you buy something on this Website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Form block submissions

When you submit information to this Website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Zapier for data porting.

Member area subscribers

When you subscribe and purchase a membership on this Website, we collect personal information from you to enable your member areas access. We may collect information like your:

  • Billing and shipping address

  • Details relating to your subscription

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider so that they can provide exclusive member area hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Website visitors

This Website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer accounts

If you create a customer account on this Website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

EMAILS

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

LINKS TO THIRD PARTY WEBSITES
The Website may provide links to other third party websites not within our control. We cannot be responsible or liable for the content of such websites and we advise you to exercise caution and review and understand the privacy policy of such websites before submitting any of your Personal Information to them.

APPLICABLE LAW AND JURISDICTION
This Policy, as well as your access to the Website, is subject to and governed by the laws of the United States of America as applied in Ulster County, NY without giving effect to conflicts of law principles thereof. Any dispute regarding this Policy or our handling of your Personal Information and General Information shall be subject to the exclusive jurisdiction of the Courts in Ulster County, NY.

CONTACT
If you have any queries, complaints or recommendations about this Policy, or if you believe that any Personal Information that we may hold about you is incorrect or incomplete, please write to us at studio@land-away.com and we will respond to you promptly.